Frequently Asked Questions (FAQ)

1. How long does shipping take?

We offer fast & free worldwide shipping. Delivery usually takes:

• US / UK / EU: 5–9 business days

• Other countries: 7–14 business days
  (You’ll receive a tracking number once your order is shipped.)

2. Can I return or exchange an item?

Absolutely. We offer a 15-day money-back guarantee.
If you're not satisfied, you can return or exchange your item within 15 days of delivery.
Simply contact us at support@thezynqo.com.

3. How can I track my order?

Once your order is shipped, you’ll get an email with your tracking link.
You can also track it from the “Track Order” page on our website.

4. Are your clothes true to size?

Yes! Our apparel is designed to be true to size.
If you prefer a looser fit, we recommend sizing up.
Be sure to check our Size Guide on each product page.

5. Is it safe to shop on your website?

100%. We use SSL encryption and secure checkout systems to protect your information.
We also offer PayPal, Shop Pay, and major card payments.

6. Where are your products made?

Our activewear is designed with care and manufactured in certified facilities in Asia, under ethical standards.

7. I made a mistake in my order. Can I fix it?

If your order hasn’t shipped yet, we can help you change the size, color, or address.
Please email us as soon as possible at support@thezynqo.com with your order number.